Frequently Asked Questions.

Have questions? We’ve got answers!
At Customz Paradise, we believe in transparency and keeping our customers well-informed. Whether you’re curious about placing an order, our return policy, shipping timelines, or how to get support, our FAQs are here to help.

Shipping All Over India

We offer fast and reliable shipping all over India.

7 Days Exchange

Enjoy easy 7-day exchange on all Crystalike jewellery purchases.

Security Payment

Secure payment gateway ensures safe and hassle-free shopping every time.

We offer a wide range of products including bike accessories, DSLR lights, and other unique gadgets. We aim to provide quality items that enhance your riding and creative experiences.

You can easily place an order through our website: www.customzparadise.com. Simply browse the products, add your selected items to the cart, and proceed to checkout.

Currently, we do not offer Cash on Delivery. All orders must be prepaid through the available secure payment options at checkout.

Returns are only accepted in cases where the product is damaged or wrong item is delivered. You must inform us within 7 days of delivery and provide video proof of unboxing clearly showing the issue.

No, we have a No Refund Policy. Refunds are not provided for any reason except when a replacement cannot be fulfilled due to stock unavailability in valid return cases.

Orders are typically processed and shipped within 1–3 business days. Delivery times may vary based on your location but generally take 5–10 business days.

You can reach us at:
📧 Email: support@customzparadise.com
📞 Phone/WhatsApp: +91 8617452973
We’re available to assist you during standard business hours.